How to become a most valued & preferred taxi customer
 

Communication is the first key. Please have all of your information before you call. Yelling to a friend “where are we at?” is not a good start.

We need to know exactly where you are.

  1. Remember, many buildings have more than on entrance.
  2. Don’t expect your driver to guess.
  3. Please inform us to the number of passengers in your party.
  4. We all learned in grade school that I is singular. We can only legally carry the number of passengers that there are seatbelts for.
  5. Please, do not try to squeeze in extra passengers. This is not the Sixties and we do not drive VW Beetles. (If you don’t get the reference, ask your parents.) We can send a larger vehicle or multiple vehicles if needed.
  6. Please, inform us of any additional stops. This helps to schedule fares in an efficient manner. You would not be happy if your cab shows up late because the last fare neglected to mention the extra stops when placing their order.
  7. If you are at a loud party or a bar, please take the phone to where you can hear. You are not being filmed for a Verizon commercial. If you can not hear us, yelling into the phone is guaranteed not to help. 
  8. A tip: U of M phones are blocked. If you call from a U of M phone, the driver can not contact you from his cell phone to let you know that he has arrived.
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