Examples:
1) The driver purposely took a longer route (exception being to avoid heavy traffic) to increase the metered fare.
2) Intentionally getting stuck in traffic to increase the metered fare.
3) Under Quoting. For instance, you ask a driver how much it will be from point A to Point B and he responds $6. When you arrive he wants to charge you the $10 that is on the meter.
4) He takes you to the wrong place. Only if it is clearly his fault. (If he has to guess where you really want to go, it does not count)
5) Insisting you pay a flat rate, within the city limits of Ann Arbor, that is higher than it would have metered.
6) Charging the meter times the number of passengers or charging an extra per head fee.
7) Charging an extra $5 or $10 for a mini van.
It is legal to share a taxi cab with another fare. Drivers will often suggest you do this when there are a large group of people looking for cabs. (This often happens on a Sunday night at the Amtrak Station) However, it is illegal for the driver to charge you more than it would have metered if you would have ridden by yourself. Most ethical drivers will actually give you a small discount.
If any of the above happens to you, please take the following steps:
1) Get the name of the cab company & the cab number.
2) The drivers name would be helpful but not necessary.
3) Note the date and time.
4) Contact the cab company management with your grievance. If the company is not responsive:
5) Contact : Sean Lee Ann Arbor Police Dept. 100 North Fifth Ave. Ann Arbor, Mi 48104 (734) 994-2865 slee@ci.ann-arbor.mi.us
Provide the above information plus a brief description of the incident. Be sure to include your origin and destination. PLEASE!!!!!! Do not contact Officer Lee for matters that are not direct violations of the City of Ann Arbor Taxi Cab Code. There is nothing in the Ann Arbor City Ordinances in regards to rude or obnoxious behavior, poor hygiene or singing off key. These matters should be taken up with the cab company management. Vow to yourself, next time to take Amazing Blue Taxi. www.amazingbluetaxi.com (734) 846-0007
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